The Importance of Video Surveillance Service — Austin, TX
The Importance of Video Surveillance Service — Austin, TX
Video surveillance is the most sought-after security solution for many property owners in Austin. While burglar alarm systems are important, most owners prioritize cameras because they deliver real-time visibility, evidence capture, and remote access from anywhere.
The Importance of Video Surveillance Service
Video surveillance is the most sought after security system solution. Most property owners want video surveillance on the property over a burglar alarm system.
Highly recommended: have eyes on your property 24×7 with at least 30 days of retention. It’s critical for owners and operators to access video at all times—regardless of location. Having cameras on your property helps deter criminal activity, protect assets, and reduce frivolous claims.
Each camera can be configured for specific retention and resolution, balancing clarity with storage needs.
Our team provides Full Onsite Service with every system. The video surveillance machine includes a lifetime replacement warranty, and cameras include a 5-year workmanship warranty.
Why Professional Service Matters
- 24/7 Access from Anywhere: View live and recorded video securely from phone or desktop.
- Right-Sized Retention: 7–90+ days, tuned per camera and policy needs.
- Evidence Quality: Proper lensing, resolution, and frame rates to capture usable details.
- Health Monitoring: Proactive alerts for camera outages, storage issues, and firmware updates.
- Onsite Support: Local technicians for service calls, adjustments, and upgrades.
How We Configure Your System
- Site Walk & Coverage Map: Identify entrances, high-value areas, and liability zones.
- Camera Selection: Fixed, varifocal, wide-dynamic range, LPR where appropriate.
- Network & Power: PoE budgeting, surge protection, and clean cable management.
- Retention & Resolution: Per-camera settings for compliance, storage, and clarity.
- Secure Access: Role-based permissions and audit trails for administrators and users.
Use Cases for Austin Properties
- Retail & Restaurants: Reduce shrink and verify incidents with rapid clip retrieval.
- Office & Industrial: Protect docks, yards, and entrances with event-driven alerts.
- Multi-Tenant & HOA: Common areas, amenities, garages, and perimeter coverage.
- Residential Estates: Driveways, gates, and deliveries with mobile-first access.
Service & Warranty You Can Count On
- Full Onsite Service: Camera aiming, cleaning, firmware, and periodic health checks.
- Lifetime Machine Replacement: NVR/recording appliance covered for replacement.
- 5-Year Workmanship on Cameras: We stand behind the installation quality.
Frequently Asked Questions
How long should we keep footage?
We recommend a minimum of 30 days. Certain industries or policies may require longer retention for investigations and claims.
Can I control who sees the video?
Yes. Role-based permissions restrict who can view, export, or manage cameras and clips.
Will this work with my existing network?
We assess PoE power, switching, and bandwidth to ensure reliable streaming and storage.
Serving Austin & Central Texas
We provide professional video surveillance service across Austin, Travis County, Williamson County (Round Rock, Hutto, Georgetown), Hays County, and surrounding communities.
Get a Quote
Ready to protect your property with professional video surveillance service? Contact us for a coverage plan, retention recommendations, and a tailored proposal.